Candle Care & Safety

PROPERLY BURNING YOUR CANDLE & CANDLE SAFETY

 

- Trim your wooden wick just above the wax at about 0.2" or 5 mm before each burn

- NEVER leave a candle unattended.

- ALWAYS keep burning candle in sight, out of reach of children and pets.

- DON'T burn candles for more than 4 hours.

- NEVER burn a candle on or near something that can potentially catch on fire.

- ALWAYS burn your candle in a well ventilated area, away from drafts, ceiling fans and curtains.

- ALWAYS burn your candles on a stable, heat-resistant surface.

- KEEP wax pool free from debris.

- EXTINGUISH your candle if the flame gets too high, or there is an excess amount of smoke.

- NEVER burn a candle all the way down. Make sure half an inch of wax remains.

- NEVER move a burning candle.

- WE RECOMMEND extinguishing with a snuffer or by gently blowing the flame.

 

Free shipping

Free Shipping on Every Order
Because convenience should come standard. Enjoy free shipping on all orders—no minimum purchase required.

  • Fast & Reliable Delivery: Your candles will arrive safely and promptly, ready to light up your space.
  • Eco-Friendly Packaging: We ship sustainably, with packaging that’s kind to the planet.

It’s our way of saying thank you for choosing Saturn Essence, LLC.

Need your order sooner? Expedited shipping options are available at checkout.

Customer service

At Saturn Essence, LLC, we’re committed to ensuring your experience is as exceptional as our products. If you have questions, need assistance, or want to share feedback, our friendly customer service team is ready to help.

Contact Us: Through our contact page, or by clicking here.

We aim to respond to all inquiries within 24 hours. Your satisfaction is our priority, and we’ll go above and beyond to make things right.

Thank you for choosing Saturn Essence, LLC.

Secure payment

Your security is our top priority. Every transaction on our site is protected by advanced security measures to ensure a safe and seamless shopping experience.

  • SSL Encryption: All transactions are encrypted to protect your personal and payment information.
  • PCI Compliance: Our payment system adheres to the highest Payment Card Industry standards.
  • Trusted Payment Methods: Choose from reliable options like Amazon Pay, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay and VISA.

Feel confident knowing your information is secure every step of the way.

If you have any questions or need assistance, our Customer Service Team is here to help.